Moving Energy

Responsibly

Speak Up

Our Commitment

Gunvor is committed to conducting its business with integrity. Therefore, Gunvor strives to create a culture where employees and other stakeholders feel comfortable speaking up. Reported concerns are treated seriously and handled in a manner that protects those reporting, known as “whistleblowers”, against any form of retaliation.

The identification of concerns related to misconduct allows Gunvor to take appropriate action that could prevent further misconduct. Therefore, speaking up may limit potential financial and reputational damages as well as other unwanted outcomes.

Our Reporting Mechanisms

Employees are encouraged to report any conduct that they believe, in good faith, to be a violation of laws, a breach of Gunvor’s Code of Conduct & Ethics, unethical behaviour or could otherwise damage Gunvor’s reputation. They may choose to report concerns related to such misconduct via their line Manager or via Gunvor’s SpeakUp mechanism (see below).

Also, other persons than employees, such as suppliers, service providers, agents or business partners may report concerns related to misconduct via Gunvor’s SpeakUp mechanism.

Encouragement to Speak Up

Gunvor provides employees and external stakeholders with Gunvor’s SpeakUp mechanism, which is operated by a third party and is always available. This mechanism enables persons to report in many countries and languages and also enables further anonymous and confidential communication between the whistleblower and Gunvor.

Reports may be made via website, telephone or app. After a report is done, a transcription of the voice message or the written report will be translated and sent by the third party to Gunvor’s Head of Group Internal Audit. They will assign the investigation of the reported concern to an impartial and suitably qualified investigation team. 

Gunvor will not have access to the recorded voice message or the IP address. All reports will be treated as confidential, and all concerns will be taken seriously with appropriate actions being taken for each report.

If something doesn’t seem right, don’t ignore it – Speak Up

Raise a concern

Raise a concern:

Follow this link or use the QR-Code to report directly and securely online.

Phone number Phone instructions
Number: +355 4 530 1801 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +213 983 29 93 38 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +244 226 425 610 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 1833 422 2005 117486
Phone number and instructions Gunvor code
Freephone: 1833 422 2006 117486
Phone number and instructions Gunvor code
Number: +54 11 2039 7280 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +61 2 8284 6262 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 0800 909 683 117486
Phone number and instructions Gunvor code
Freephone: 1833 422 2007 117486
Phone number and instructions Gunvor code
Number: +973 1650 1936 117486
Phone number and instructions Gunvor code
Freephone: +880 (0) 9610 998462 117486
Phone number and instructions Gunvor code
Number: +1 (246) 623 9631 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 8 820 0491 0089 117486
Phone number and instructions Gunvor code
Freephone: 0800 89 326 117486
Phone number and instructions Gunvor code
Freephone: 1800 0130 076 117486
Phone number and instructions Gunvor code
Number: +229 20 90 0380 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 1833 422 2008 117486
Phone number and instructions Gunvor code
Freephone: +975 2 379 003 117486
Phone number and instructions Gunvor code
Freephone: 800 105 122 117486
Phone number and instructions Gunvor code
Number: +387 70 330 093 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 800 786 1103 117486
Phone number and instructions Gunvor code
Number: +55 (11) 4700 8838 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 801 4657 117486
Phone number and instructions Gunvor code
Freephone: 800 210 0645 117486
Phone number and instructions Gunvor code
Number: +226 25 30 09 82 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 1800 209 867 117486
Phone number and instructions Gunvor code
Freephone: +237 6 57 10 31 12 117486
Phone number and instructions Gunvor code
Number: +1 (514) 395 0496 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +1 (345) 769 5580 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +56 22 483 5917 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone (via China Telecom): 1080 0152 3042 117486
Phone number and instructions Gunvor code
Freephone (Via China United Network): 1080 0852 2221 117486
Phone number and instructions Gunvor code
Country wide number with no supplier restriction: 400 120 1842 Call charged at local rate. 117486
Phone number and instructions Gunvor code
Number: +57 601 242 1247 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +506 4036 0350 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: +225 05 66 77 0918 117486
Phone number and instructions Gunvor code
Freephone: 0800 7745 117486
Phone number and instructions Gunvor code
Freephone: 800 91142 117486
Phone number and instructions Gunvor code
Freephone: 800 050 833 117486
Phone number and instructions Gunvor code
Number: +45 43 31 09 61 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 1833 422 1998 117486
Phone number and instructions Gunvor code
Number: +1 (829) 947 1996 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 1800 001 432 117486
Phone number and instructions Gunvor code
Freephone: 0800 000 0083 117486
Phone number and instructions Gunvor code
Number: +503 2230 4752 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +372 609 3008 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 800 86 1919 117486
Phone number and instructions Gunvor code
Freephone: 008 002 650 117486
Phone number and instructions Gunvor code
Freephone: 0800 392 912 117486
Phone number and instructions Gunvor code
Freephone: 080 554 3753 117486
Phone number and instructions Gunvor code
Freephone: 0800 99 1448 117486
Phone number and instructions Gunvor code
Freephone: 0800 91 4886 117486
Phone number and instructions Gunvor code
Freephone: 1800 008 013 117486
Phone number and instructions Gunvor code
Freephone: 0800 1818 952 117486
Phone number and instructions Gunvor code
Number: +233 59 699 3553 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 0080 0441 45924 The number will not work when called from a mobile 117486
Phone number and instructions Gunvor code
Number: +1 (473) 230 0333 Call charged at local rate 117486
Phone number and instructions Gunvor code
18338096777 117486Freephone: 1833 809 6777 117486
Phone number and instructions Gunvor code
Number: +502 2302 8459 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 800 2791 6139 117486
Phone number and instructions Gunvor code
Number: +852 3019 4193 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 06 809 845 89 117486
Phone number and instructions Gunvor code
Number: +354 415 0349 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 0008 0005 03159 117486
Phone number and instructions Gunvor code
Number: +62 21 8063 0074 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 1800 800 636 117486
Phone number and instructions Gunvor code
Number: +972 3374 1225 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 800 147 694 117486
Phone number and instructions Gunvor code
Number: +1 (876) 677 9125 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +81 3 6627 0734 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 0800 23801 No mobile access 117486
Phone number and instructions Gunvor code
Number: (+7) 877 2735 74582 Call charged at local rate; No mobile access 117486
Phone number and instructions Gunvor code
Number: +254 20 765 0957 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +82 2 3700 5146 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: +965 2205 5730 117486
Phone number and instructions Gunvor code
Freephone: 800 05929 117486
Phone number and instructions Gunvor code
Freephone: 833 816 0193 117486
Phone number and instructions Gunvor code
Freephone: 8800 30366 117486
Phone number and instructions Gunvor code
Number: +352 342 080 8982 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +60 3 7724 3136 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 8006 5144 117486
Phone number and instructions Gunvor code
Freephone: 0800 90 1651 117486
Phone number and instructions Gunvor code
Number: +230 5 297 0999 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +52 55 4780 6198 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 080 060 016 117486
Phone number and instructions Gunvor code
Number: +212 5 30 14 41 08 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 0800 800 8062 117486
Phone number and instructions Gunvor code
Freephone: +264 83 380 0103 117486
Phone number and instructions Gunvor code
Freephone: 1800 001 0186 117486
Phone number and instructions Gunvor code
Number: +31 10 700 75 03 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +64 9 913 5892 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +505 7513 7610 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 070 8060 1221 117486
Phone number and instructions Gunvor code
Number: +389 2551 3216 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +47 24 14 06 01 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 8007 4161 117486
Phone number and instructions Gunvor code
Freephone: 0080 0900 44437 117486
Phone number and instructions Gunvor code
Number: +507 308 4480 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 0008 61322 117486
Phone number and instructions Gunvor code
Freephone: 0098 0044 10266 No mobile access 117486
Phone number and instructions Gunvor code
Freephone: 0800 74535 117486
Phone number and instructions Gunvor code
Freephone: 1800 8394 8474 Can only be connected by Globe Telecom device 117486
Phone number and instructions Gunvor code
Freephone: 800012953 117486
Phone number and instructions Gunvor code
Freephone:  800 831 302 117486
Phone number and instructions Gunvor code
Number: +1 (787) 200 7305 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 00800 101 094 117486
Phone number and instructions Gunvor code
Freephone: 1800 916 980 117486
Phone number and instructions Gunvor code
Freephone: 0800 400 653 117486
Phone number and instructions Gunvor code
Freephone: 8 (800) 100 69 94 117486
Phone number and instructions Gunvor code
Freephone: 800 850 1433 117486
Phone number and instructions Gunvor code
Number: +381 10 520 043 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 800 131 117486
Phone number and instructions Gunvor code
Number: +65 6403 7051 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 0800 113 418 117486
Phone number and instructions Gunvor code
Freephone: 0800 83115 117486
Phone number and instructions Gunvor code
Number: +27 (21) 427 7937 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +34 900 031 156 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +94 (72) 091 0370 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: +249 15 655 9883 117486
Phone number and instructions Gunvor code
Freephone: 833 816 0919 117486
Phone number and instructions Gunvor code
Freephone: 020 160 4703 117486
Phone number and instructions Gunvor code
Freephone: 080 000 5691 117486
Phone number and instructions Gunvor code
Number: +886 2 7743 8912 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 0800 11 1020 117486
Phone number and instructions Gunvor code
Number: +66 2 844 9693 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +1 (868) 224 1869 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +216 31 300 338 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 0080 04488 28602 117486
Phone number and instructions Gunvor code
Freephone: 1833 462 1355 117486
Phone number and instructions Gunvor code
Number: +256 41 423 8162 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 0800 801 205 117486
Phone number and instructions Gunvor code
Freephone: 800 0444 0408 117486
Phone number and instructions Gunvor code
Freephone: 080 0022 4118 117486
Phone number and instructions Gunvor code
Number: +1 (669) 288 7154 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 0004 1598 5762 117486
Phone number and instructions Gunvor code
Number: +58 212 335 7722 Call charged at local rate 117486
Phone number and instructions Gunvor code
Number: +84 1900 3271 Call charged at local rate 117486
Phone number and instructions Gunvor code
Freephone: 1833 462 1356 117486
Phone number and instructions Gunvor code
Freephone: 1833 724 6398 117486
Phone number and instructions Gunvor code
Freephone: +263 867 742 2010 117486
  1. From your smartphone, download the SpeakUp App.
    Search for “SpeakUp | Listen for a change” by People Intouch.
  2. Choose a PIN.
  3. Scan this QR code or connect manually with the code 117 486.

Some key features are:

  • Communication: Report your concern in your own language.
  • Get notified: Once there is a reply from the organisation you can choose to receive a notification.
  • Follow up: Come back to read your messages and keep the conversation going.

I want to raise a concern related to misconduct, where do I go?

Documents

Code of Conduct

This Code exists to provide clarity with respect to the expectations Gunvor has of its employees and contractors.

READ

SpeakUp Policy

This policy aims to encourage and support individuals who report concerns related to misconduct.

READ

24/7

Gunvor’s SpeakUp mechanism is
available 24/7

Anonymous

You will always have the option to remain anonymous

Protected

You are protected from any
sort of retaliation